Terms & Conditions

1. Introduction

Steel Raja is an online platform that connects buyers (individuals, fabricators, builders, contractors) with verified vendors for construction and structural materials such as TMT bars, pipes, cement, and related products.

2. User Eligibility

• You must be at least 18 years old to use this platform.
• By using our services, you confirm that the information provided is accurate and complete.

3. Platform Services

Steel Raja provides:

• Product discovery and comparison
• Real-time pricing and quotations
• Vendor connection and order facilitation

4. User Responsibilities

Users agree to:

• Provide accurate contact and delivery details
• Use the platform only for lawful purposes
• Not engage in fraudulent or misleading activities
• Maintain confidentiality of login credentials

5. Vendor Responsibilities

Vendors registered on Steel Raja must:

• Provide genuine pricing and product details
• Ensure quality and timely delivery of materials
• Honor confirmed orders and commitments
• Comply with applicable laws and regulations

6. Pricing & Orders

• Prices displayed may vary based on location, quantity, and vendor availability
• Orders placed are subject to vendor confirmation
• Final pricing, delivery timelines, and payment terms are agreed between buyer and vendor

7. Payments

• Steel Raja may facilitate payment processes but is not liable for payment disputes
• Users must verify all transaction details before making payments
• Any disputes regarding payments must be resolved directly with the vendor

8. Cancellation & Refund Policy

• Cancellation terms depend on the vendor's policy
• Steel Raja is not responsible for refund processing unless explicitly involved
• Users are advised to confirm cancellation terms before placing orders

9. Limitation of Liability

Steel Raja shall not be held liable for:

• Product quality, quantity, or specifications
• Delivery delays or failures
• Losses arising from vendor disputes
• Any indirect or consequential damages

10. Intellectual Property

• All content on the website (logo, text, design, graphics) is the property of Steel Raja
• Unauthorized use or reproduction is strictly prohibited

11. Privacy

Use of the platform is also governed by our Privacy Policy. By using Steel Raja, you consent to data practices described therein.

12. Suspension & Termination

Steel Raja reserves the right to:

• Suspend or terminate user accounts for violations
• Restrict access without prior notice if misuse is detected

13. Third-Party Links

The platform may contain links to third-party websites. Steel Raja is not responsible for their content or practices.

14. Changes to Terms

Steel Raja may update these Terms & Conditions at any time. Continued use of the platform implies acceptance of the updated terms.

15. Governing Law

These Terms & Conditions shall be governed by and interpreted under the laws of India. Any disputes shall be subject to the jurisdiction of courts in Jorhat, Assam.